The following key questions need to be answered during the formulation of a new
procedure:
a) What is the objective and scope of the new procedure?
b) Who is responsible for developing the new procedure?
c) How is the new procedure developed?
d) When should the new procedure be reviewed?
The necessary design and development activities shall be carefully considered and put in place to ensure suitability, quality and legitimacy. At the very beginning of the process, apart from needs analysis, it is important to understand the objectives and scope of the new procedure. The needs analysis should also include the following consideration:
i) Financial feasibility
ii) Regulatory and resource requirements, and
iii) Roles and responsibilities of faculties/departments (internal and external)

involved. An internal faculty/department refers to a faculty or department in the university and external refers to a partner in the case of collaboration between the university and another institution of higher education.